Managing Online Communities: Fall 2014


James Howison


University of Texas at Austin


Fall 2014


Online communities bring together people to talk, work and play. From reddit, to networks linking young mothers, sites for those fighting cancer, building software or even discussing a company’s latest product online communities abound. How do these communities work? What brings people in and keeps them contributing? What does a “community manager” or “moderator” do, anyway? How might we know when a community is in trouble? Taking this course will teach you how to build and sustain communities and how to measure activity to see dynamics over their lifecycle. We’ll draw on and use many theories from social psychology and human-computer interaction while learning practical and hands-on skills for understanding and building thriving online communities.

Required Textbook:

No required textbook.

Link to Syllabus:


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