Mary E. Brown
A reading-intensive course on computer-mediated communication (CMC) and its applications in the dissemination of information and delivery of information services. In the context of existing theoretical frameworks and CMC research findings, the course reviews the advantages and disadvantages of CMC technologies as well as the long-term implications of CMC for the information professions.
Thurlow, C., Lengel, L., Tomic, A. 2009. Computer mediated communication: Social interaction and the internet.