iSchool at Maryland
How can we best help people with their information needs? In this course, we will focus on the skills needed to interact directly and successfully with individuals from diverse populations as they seek information. We will approach the topic from a number of directions including theories of information behavior and the application of theory to information practice. The following topics will be explored; collection development, reference services, user education, information literacy, search strategies, and the policies and ethics that guide the information profession.
Bell, S. S. 2012. Librarian’s Guide to Online Searching, 3rd ed.